Our agents are available to help you; guiding you through the airport, providing travel tips, and helping you complete procedures at security, immigration and baggage drop off and collection. This service is available to all passengers, on any airline, in any ticket class.
On Arrival Our Meet and Greet Agents Will:
• Meet you at the point of leaving the aircraft.
• Guide you through Immigration and Customs.
• Get you a porter to assist you with your baggage reclaim.
• Escort you through the arrivals hall to your choice of transportation.
On Departure Our Meet and Greet Agents Will:
• Greet you at the Drop-off of your Departure Terminal.
• Porters will assist you with your baggage formalities at check-in.
• Escort you through security.
• Help you make the most of your time in the departure lounge whether it be dining, shopping or relaxing in one of the independent/airline lounges.
• Guide you to your departure gate in time for your flight.
Our Meet and Greet agents will:
• Meet you at the meeting point of leaving the aircraft.
• Assist you through to your connection flight.
• Escort you through security if required.
• Relax you in one of the in the lounges if eligible.
• Guide you to your departure gate in time for your connecting flight.
